Outbound calls
We enable outbound calls for each business separately
Appointment reminders, delivery details, order checks or a callback on a customer request. Outbound calls are not switched on at the moment. If you need them, contact us and we will agree together on who the assistant calls, when and why.
What iCall can call for
Appointment reminders
The customer confirms they will attend or asks for a change.
Order confirmations
The assistant clarifies the agreed details and saves the result.
Requested callbacks
Continues the conversation about an issue the customer raised.
Service feedback
The customer shares their feedback.
How we enable outbound calls
Contact us
Tell us which calls you need and roughly how many.
Agree on a scenario
Reminder, confirmation, callback or feedback.
Set the schedule and budget
The days, calling hours, end date and spending limit.
Review and enable
Together we review the phone number list, conversation rules and estimated cost. We enable calls only after you agree.
You decide who gets a call and when
Before we enable calls, we review the phone number list, conversation rules and estimated cost together.
We stop outbound calls at any time on your request. Once a customer declines, no further call is scheduled for them.